Downloading large files over the internet can be tricky :o) Some of the most common download problems are corrupt zip files, password requests, etc. These are quite common and are the result of an interrupted connection during your download. Here is a great FAQ to help out with these issues:

http://www.theshabbyshoppe.com/faq/afmviewfaq.asp?faqid=26

We also work very hard to keep a comprehensive FAQ section! Not only does this help us out…it helps you, too! Many times, your questions can be answered by doing a quick search in the FAQ section…without having to wait on a reply from us :o) So – please take a look and if you still require technical assistance – CLICK HERE!