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Technical Help

How do I download your kits?
I'm having trouble downloading my purchase...what do I do?
I've purchased and downloaded a how do I install it?
What is WinZip? Why do I need it and where can I get it?
How do I use a Shabby Shoppe PROMO CODE? Where do I enter the code to receive my discount?
How much time will I have to download my purchase(s) and is there a limit to the number of download attempts?
I've downloaded your Circle Fun or Decorative Accents files...and the files are emtpy/blank?!!! What is wrong?
Where should I save kits on my computer?
I just placed an order, but did not receive a reciept via email. WHY?
I downloaded my purchase, but now, I cannot find my files. Where are they?
Can I check the remaining balance of my Shabby Shoppe gift cards?
Is there any way to speed up my downloads or make them more reliable?
I just placed an order, and when I am directed back to the Shabby Shoppe, I see a message that my order number is invalid. What can I do?
I'm having trouble posting my layout(s) in the Shabby Shoppe Gallery. The process seems to complete, but my layout does not show up in the gallery - what am I doing wrong?
How do I use my Shabby Shoppe gift card to pay for a purchase?
How do I add OR update my avatar (or other info) at the Shoppe's gallery?
How do I use the ribbons, jewels, alphas, etc. (.png files)?
Why is this paper/element/alpha only at 118 dpi??? I thought digital files needed to be at 300dpi for printing?
What is dpi/ppi? I just do not understand resolution!
What happened to the items in my shopping bag?

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the shabby shoppe specializes in digital scrapbooking products which can be used in digital scrapbooking, hybrid scrapping...and all kinds of crafting and creating
projects. our designs are generally a little bit shabby with lots of texture, patterns and color :o)

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2005 - 2010 shabbyprincessdesigns
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